Why Wolfe

Commercial prowess meets AI know-how.

Wolfe Consulting Services is a collaboration between Adrian Heywood and Andrew Turner. Adrian brings AI know-how and passion for the craft. Andrew brings commercial prowess. This beat is the team and the method: floor-led pilots, honest metrics, no vendor theatre.

Collaboration

Soft language. Sharp delivery.

We do not invent exclusive partnership, co-founder lockups, or LLC theatre. The work is the offer: floor-led pilots that displace seats with governance.

Diagram

Collaboration lanes

Commercial prowess x AI know-how · not exclusive partnership

Andrew Turner

  • Commercial prowess
  • Buyer and deal motion
  • Operator-facing narrative
Overlap · operator-led pilots

Adrian Heywood

  • AI know-how and passion
  • Voice stack craft
  • Floor-led delivery design

Illustrative collaboration diagram. Soft language only - not co-founders, not exclusive partners, not an invented LLC.

What we will do

Operator muscle on one queue

  • Scope an inbound Tier-1 pilot under your brand
  • Shadow, assist, then document seat displace
  • Wire kill-switch, QA, warm transfer + context
  • Discuss proposed vs enacted rules carefully
  • Leave the floor stronger - not demo-dependent

What we will not do

No mega-vendor lab tour

  • No three-year platform programme with no live minutes
  • No chatbot theatre as the hero product shot
  • No named client walls or invented Fortune-500 logos
  • No hard % metrics until anonymised proof is approved
  • No claim of PH BPO deployments we have not made

Experience frame

Method from the field. Proof stays anonymised.

Motivation includes channel, voice AI, and A-to-B experience including Manila - and recommendations a large incumbent would not fully act on. Method only on the public site. No employer trademarks. No TELUS endorsement.

Voice AI craft

Production agents, QA, cutover, warm handoff - under the BPO brand, not ours first.

Commercial motion

Buyer conversations that speak seat-hour vs outcome maths without slideware fog.

Operator empathy

Team leads own the scorecard. Workforce messaging is part of the pilot, not an afterthought.

Also see Adrian's practice at Heywood & Co, and Adrian & Andrew's consumer / MVNO lane at Slipstream Mobile - quiet links, not a holding-company carousel.

Also

Sister brands · text links only

Soft "also" - not "our portfolio of companies."

Conversation

Bring one named queue. We bring the pilot shape.